Frequently Asked Questions | Battery FAQs
Please see below for commonly asked questions about Eagle Eye Power Solutions, battery monitoring and testing, preventative maintenance, and industry standards and regulations. Please see our Support Documentation for more in-depth product information and product FAQs. If you have any questions, please Contact Us or call us at 1-877-805-3377 today!
What products and services does Eagle Eye Power Solutions offer?
Eagle Eye Power Solutions offers battery monitoring, testing and charging solutions. Eagle Eye is committed to offering the best battery testing equipment and support in the industry. We offer a variety of solutions to many different industries and applications. Our products include: battery monitoring systems, load banks, portable battery testing kits, digital hydrometers, voltage detectors, battery chargers, ground fault locators and hydrogen gas detection systems. Eagle Eye Power Solutions offers free training and support with all of our battery testing products.
Where is Eagle Eye Power Solutions Located?
We are located in Milwaukee, WI, USA and ship our products worldwide. Eagle Eye has a growing number of representatives, distributors and resellers globally. Please inquire if you would like to know more about distribution in your area.
How do I purchase product or order from Eagle Eye Power Solutions?
Please contact us by using our RFQ (Request a Quote) page or by calling us at 1-877-805-3377. We will provide you a quote for your battery testing requirements. You can order directly through Eagle Eye or through our distributors and partners.
Does Eagle Eye Power Solutions offer custom solutions?
Please contact Eagle Eye if you are unsure what product would best fit your needs, or if you do not see your solution offered. Eagle Eye offers many custom battery testing and load testing solutions and can manufacture customized products to meet your requirements.
What industries does Eagle Eye sell to?
Eagle Eye Power Solutions markets to a variety of industries and offers solutions to various applications where battery testing is critical. Power Utilities and Distribution, Telecoms, Oil/Gas/Fuel, Motive Power, Government & Defense, Mining, UPS Systems, and Mission Critical Facilities including Hospitals, Schools and Financial Institutions are common applications. Eagle Eye Power Solutions also sells to battery suppliers and manufacturers and nationwide service groups that preform regular battery testing. Laboratories, Distilleries and Food & Beverage applications also utilize Eagle Eye equipment.
How do I receive training or support on any Eagle Eye equipment?
Eagle Eye Power Solutions offers unbeatable support with any of our products. We offer free training with every purchase - please call us at 1-877-805-3377 and we will set up a call and web meeting to demonstrate how to easily use the equipment with one of our certified technicians. If you prefer in-person training or installation please contact us and we will work with you to create a custom package for your training needs.
What industry regulations or standards enforce battery testing and monitoring?
Eagle Eye Power Solutions understands the importance of testing for IEEE and NERC Standards. The standards are broken down below:
IEEE 1188:2005 Recommended practice of maintenance, testing and replacement of Valve-Regulated Lead-Acid (VRLA) batteries for stationary applications
This US Standard recommended practice is limited to maintenance, test schedules and testing procedures that can be used to optimize the life and performance of valve-regulated lead-acid (VLRA) batteries for stationary applications. It also provides guidance to determine when batteries should be replaced.
IEEE 450:2010 Recommended practice of maintenance, testing and replacement of Vented Lead-Acid batteries for stationary applications
This US Standard provides recommended maintenance, test schedules and testing procedures that can be used to optimize the life and performance of permanently-installed vented lead-acid batteries used in standby service, where a battery charger normally maintains the battery fully charged and provides the DC loads. It also provides guidance to determine when batteries should be replaced.
North American utilities have to meet NERC requirements, and Eagle Eye Power Solutions will ensure compliance with standard PRC-005-2. The purpose of NERC PRC-005-2 is to document and implement programs for the maintenance of all protection systems affecting the reliability of the Bulk Electric System (BES) so that these Protection Systems are kept in working order. See our NERC Maintenance Guide to ensure proper PRC-005-2 maintenance activities.